Chaloojai (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chaloojai.com, use our services, or communicate with us.
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1. Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Passport or ID details (when necessary for travel bookings)
b. Payment Information
• Credit/debit card details
• Billing address
• Transaction history
c. Travel Information
• Travel preferences
• Flight, hotel, and tour details
• Emergency contact information
• Travel companions’ information
d. Technical Information
• IP address
• Browser type
• Device information
• Cookies and usage data
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2. How We Use Your Information
We use the information we collect to:
• Book and manage your travel reservations
• Process payments and send invoices
• Communicate with you regarding your bookings or inquiries
• Provide customer support
• Send you promotional emails (with your consent)
• Improve our website and services
• Comply with legal obligations
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3. How We Share Your Information
We may share your information with:
• Airlines, hotels, tour operators, and other travel partners
• Payment processors
• IT service providers and hosting platforms
• Legal and regulatory authorities, if required by law
• Affiliates and trusted third parties for marketing (only with consent)
We do not sell your personal information.
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4. Cookies and Tracking Technologies:
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences in your browser settings.
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5. Your Data Protection Rights:
Depending on your location, you may have the following rights:
• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict our use of your data
• Withdraw consent at any time
• File a complaint with a data protection authority
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6. Data Security:
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.
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7. Data Retention:
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
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8. Third-Party Links:
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.
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9. Children’s Privacy:
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children without parental consent.
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10. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with a new effective date.